UK shipping is FREE when you spend over £30. I use Royal Mail 1st class signed for which takes 24 hours. Please allow up to 48 hours incase of any delays in the postal system and to pick and pack straps
From order to packing please allow 24-48 hours during the working week to process your order
Tracking will be shared upon despatch via email
International shipments are either sent via Royal Mail International Tracked & Signed or by DHL courier. The choice is made by the customer upon checkout.
Royal Mail International – typically 5-8 business days
DHL – typically 3 business days
Delivery times are quoted by the couriers and can not be guaranteed due to customs delays etc, please be aware of this. Tracking will be provided via email when your strap(s) ship.
Addresses and contact details:
Please be aware that delivery address and contact details are the responsibility of the customer and all items will be shipped to the address given at checkout unless a change has subsequently been made and agreed. Buyer is responsible for accuracy and any additional fees incurred for incorrect details.
UAE customers – please provide a postcode as parcels are often returned without them.
Duties & Taxes owed:
Please be aware of your local taxes and duties levied on shipments from the UK. These are the responsibility of the buyer.
As the UK is no longer part of the EU there may be taxes owed when receiving a delivery.
Shipping Clasps & Straps To The Strap Tailor
Whilst we are happy to receive clasps and straps to use as templates from your own watches they are shipped at the buyers risk. We will always use a tracked service to return your items but we can not be held responsible to for their safe return whilst using the couriers. Please be mindful of this when sending these if they are of value