FAQ
Bespoke Straps
How long does it take to make?
Bespoke straps take approximately 20-25 business days depending on the time of year. We are only a very small team so we aim to be as accurate as possible and email updates each week with progress
Can I order a bespoke strap?
Of course you can, that’s why we’re here! Simply let us know what you would like, colour, size, material etc and we can let you know if we can make it but also how long it will take and the price. Rule of thumb we suggest a 20-30 day turnaround on a bespoke strap – largely dependant also on time of year.
Are bespoke straps refundable?
No. They are not. If you request a bespoke strap made to your requirements then we are unable to easily re-sell it. Bespoke sales are final unless of course we have made an error in which case we will of course resolve this for you
How much do they cost?
The price of a bespoke strap really depends on the leather you require and the final style. The site gives a good guide on pricing and the chances are depending on your changes the price is the same to customise the same strap to your liking!
Shipping
How long does shipping take?
For stock products shipping to the UK is typically 2 workings days max. We pick and pack during the working week and aim to ship same or next day
International shipments depend on the method chose at checkout. DHL express is 3 working days, and global international mail is 5-10 business days
How much is shipping?
Shipping in the UK is FREE
Shipping internationally varies based on your location and is calculated at checkout
Where do you ship to?
We ship all over the world!
Returns
What is your returns policy?
You can read our full returns policy here.